Frequently Asked Questions

Once your package has been shipped, you'll receive an email from us with a Track & Trace code. Here you can check the shipment status and (if possible) provide the delivery driver with further instructions regarding your delivery.

De verzendkosten binnen Nederland bedragen €5,99 (huidige website). Bij een bestelwaarde boven de €50 wordt je bestelling gratis verzonden.

Orders placed on business days before 2:00 PM will be delivered the next day (except on Sundays and National Holidays). You will always receive an email once your package leaves our warehouse, along with a track & trace so you know when to expect your delivery.

Delays due to the carrier are reserved.

Ja! Je kunt je bestelling binnen 14 dagen na ontvangst retourneren in de originele verpakking. Download ons retourformulier en vul deze volledig in. Stuur jouw retour naar Gooiland 35, 1948RC Beverwijk. Jouw retour word binnen 14 dagen na aankomst verwerkt. Wij doen ons uiterste best om dit zo snel mogelijk te verwerken. * Let wel op dat de retourverzendkosten voor eigen rekening zijn.

Bewaar het verzendbewijs goed totdat je retour volledig is verwerkt en is terugbetaald.

Nee, helaas kunnen wij geen bestelling versturen die geadresseerd zijn aan een postbus of antwoordnummer. Gelukkig kun je altijd terecht in één van onze verkooppunten bij jou in de buurt!

DPD verzendt CO2-neutraal door heel Europa. Dit sluit aan bij onze merkwaarden en daarom verzenden wij al onze pakketten met DPD.

Heb je geen bevestigingsmail ontvangen? Dit kan komen omdat het e-mailadres niet correct is ingevoerd óf omdat de e-mail is in je spam terecht gekomen. Neem gerust contact op met onze klantenservice.

Heb je een ander product ontvangen dan je hebt besteld? Dan kun je contact opnemen met onze klantenservice.

That's right, we have a different website for our German and Belgian customers. Click on the country to go to the correct site: webshop Belgium - webshop Germany.

Our deodorant balm, scent diffusers, and sunscreen are vegan. In some deodorant sticks and lip balms, we use beeswax, but we also have vegan alternatives.

These vegan options are: Deodorant Stick Zesty Lime & Lip Balm Lush Raspberry.

Tin is the most recycled type of packaging in the Netherlands. That's why we use this packaging.

You will do about 2 to 3 months with both the can and the stick deodorant.

You only need one swipe per armpit, and thanks to the coconut oil, you spread it easily.

Our deodorant consists of 100% natural products. Your body is used to the aluminum in your ´normal´ deodorant. These block the sweat glands. When you use our natural deodorant, the sweat glands are “unblocked” resulting in temporarily more sweating. This can be thought of as detoxifying your sweat glands. This is perfectly normal, so here's to healthy armpits.

Yes, you can simply use our deodorant during pregnancy. Because all products consist of natural ingredients, you can confidently use your favorite product even during pregnancy.

If you experience a reaction after using our deodorant, most likely you cannot tolerate the baking soda contained in the product. Especially for you, we have the So Sensitive variant. This one is hypoallergenic. The natural solution for sensitive skin.

Yes, our deodorant can go on the plane with you. Just keep in mind that the melting point is between 23-26 degrees. So if you are going to a warm country, keep the deodorant in the refrigerator.

In principle, our deodorant does not stain. The base of the deodorant does consist of oils and fats. Therefore, it is helpful to wait a few minutes before putting on your clothes so that it has time to soak into your skin and especially not to use too much.

No! Because we love the planet and so we love animals. In the Netherlands, cosmetics have not been tested on animals for a long time. Since 1997, animal testing to test the development, safety and efficacy of cosmetic products has been prohibited. For all of Europe, this ban has been in place since 2004. In addition, cosmetics ingredients have also been allowed to be tested on animals since 2009. Finally, a trade ban has been in place in Europe since 2013 whereby cosmetics tested on animals cannot be sold on the European market.